Legal Information
NEXA BUSINESS AI LTD is a company registered in England and Wales.
- Company Number: 16891066
- Registered Office: Address not specified
- Email: contact@trivioa.com
- Phone: 0782603914
- VAT Registration: Not applicable
NEXA BUSINESS AI LTD operates under English law. All legal documentation and business operations are governed by the laws of England and Wales.
1. Acceptance of Terms
By accessing or using any services provided by NEXA BUSINESS AI LTD, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services
NEXA BUSINESS AI LTD provides AI-powered business tools and digital services. Specific features and limitations are detailed within the product interface.
3. User Responsibilities
You agree to use our services lawfully, not to abuse, hack, or disrupt our systems. You are responsible for maintaining the confidentiality of your account credentials.
4. Intellectual Property
All content, software, and trademarks related to NEXA BUSINESS AI LTD are the property of the company. No license is granted except as expressly stated.
5. Limitation of Liability
To the fullest extent permitted by law, NEXA BUSINESS AI LTD shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
6. Governing Law
These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Changes to Terms
We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.
1. Data Controller
NEXA BUSINESS AI LTD (Company No. 16891066) is the data controller for personal data collected through our services.
2. Information We Collect
We may collect: name, email address, phone number, IP address, usage data, and any information voluntarily provided via forms or account registration.
3. Lawful Basis for Processing
We process your data based on: contractual necessity, legitimate interests (e.g., service improvement), and your consent where required.
4. Data Usage
Personal data is used to: provide and improve services, communicate with users, comply with legal obligations, and prevent fraud.
5. Data Sharing
We do not sell your data. Data may be shared with trusted third-party processors (e.g., cloud hosting, analytics) under GDPR-compliant agreements.
6. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.
7. Your Rights (GDPR & UK DPA 2018)
You have the right to: access, rectify, erase, restrict processing, object to processing, and data portability. To exercise your rights, contact us at contact@trivioa.com.
8. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
9. International Transfers
Data may be processed outside the UK/EEA only to countries with adequate protection or under appropriate safeguards (e.g., SCCs).
10. Changes to Policy
We may update this policy. Continued use constitutes acceptance of changes.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand user behaviour and improve our services.
2. Types of Cookies We Use
Essential Cookies: Necessary for site functionality (e.g., login, security).
Analytics Cookies: Help us understand how users interact with our site (e.g., via Google Analytics).
Preference Cookies: Remember your settings and choices.
Marketing Cookies: Used to deliver relevant ads (third-party).
3. Consent
By continuing to use our site, you consent to our use of cookies as described in this policy. You may manage or disable cookies via your browser settings.
4. Third-Party Cookies
We use services like Google Analytics and social media plugins that may set their own cookies. We do not control these cookies.
5. How to Control Cookies
Most browsers allow you to refuse or delete cookies. However, disabling essential cookies may affect site functionality.
6. Updates
This policy may be updated periodically. Please review it regularly.
1. Digital Services
Due to the nature of digital products and AI services, all sales are final. We do not offer refunds for digital subscriptions or services once access has been granted.
2. Free Trials
Free trials are offered with no obligation. No payment is taken during the trial period unless explicitly confirmed by the user.
3. Subscription Cancellation
You may cancel your subscription at any time via your account dashboard. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.
4. Exceptions
In exceptional circumstances (e.g., technical failure, service outage), we may issue a partial or full credit at our discretion. Contact contact@trivioa.com to request.
5. Billing Disputes
Any billing issues must be reported within 30 days of the charge. After this period, claims may not be considered.
1. No Warranty
The services provided by NEXA BUSINESS AI LTD are offered "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
2. Accuracy of Information
While we strive to provide accurate and up-to-date information, we do not guarantee the completeness, reliability, or accuracy of any outputs generated by our AI systems. Users are responsible for verifying any critical information.
3. No Professional Advice
Our services do not constitute legal, financial, medical, or professional advice. Always consult a qualified professional for advice tailored to your situation.
4. Third-Party Content
Our platform may include links to third-party websites or content. We do not endorse and are not responsible for the content, accuracy, or practices of such sites.
5. Limitation of Liability
In no event shall NEXA BUSINESS AI LTD, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use our services.
6. AI Limitations
AI-generated content may contain inaccuracies, biases, or incomplete information. Users assume all risk associated with reliance on such content.